Store Policies + Shipping Guidelines

Thank you for shopping with Color Splash Crafts. Please read below for more information regarding our order processing times, shipping timelines, and return policies.

Order Processing Times.

For handmade jewelry + jewelry making kits, please allow for an order processing time of 3-4 business days from the date of your purchase. Most of these items are custom made and require additional time to create and prepare.

For all other items, orders will be processed within 1-2 business days from the date of purchase.

Shipping.

Orders will be shipped via USPS Ground Advantage. All orders under $30 will be charged $3.95 for shipping costs, and all orders $30+ will ship for free!

Return Policy.

Please read our Return Policy carefully as it outlines our guidelines regarding returns and exchanges.

No Returns Accepted. At Color Splash Crafts, we take pride in providing high-quality craft supplies and jewelry accessories to our customers. However, due to the nature of the products we offer, we do not accept returns or offer refunds for any items purchased from our store, unless there is a manufacturing defect or the product is damaged during transit.

Defective or Damaged Items. If you receive a defective or damaged item, please contact us within [7] days of receiving the product. To be eligible for a return, your item must be in its original packaging and in unused condition. We may require photographic evidence of the defect or damage to process your request. Once we have reviewed your claim, we will provide instructions on how to return the item if applicable.

Refunds (if applicable). In the case of a valid return due to a manufacturing defect or damage during transit, we will process a refund to your original payment method once we have received and inspected the returned item.

Exchanges (if applicable). We do not offer exchanges on any craft supplies or other items purchased from our store.

Shipping Costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.

Contact Us. If you have any questions about our Return Policy or need assistance with a potential return or exchange, please contact us at colorology.jewelry@gmail.com

Changes to the Return Policy. We reserve the right to modify this Return Policy at any time. Any changes will be effective immediately upon posting. It is your responsibility to review our Return Policy periodically for changes.

By making a purchase from Color Splash Crafts, you acknowledge that you have read and understood our Return Policy and agree to abide by its terms.